Contact Frigidaire Canada Customer Service
Frigidaire Canada Phone Numbers and Emails
Toll-Free Number:
-
(800) 265-8352
Frigidaire Canada Email:
Frigidaire Canada Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Frigidaire Canada Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.
The best email to contact Frigidaire Canada is customerservice@frigidaire.com.
The best phone number to call Frigidaire Canada is 8002658352.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 9 minutes.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Frigidaire Canada Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.
The best email to contact Frigidaire Canada is customerservice@frigidaire.com.
The best phone number to call Frigidaire Canada is 8002658352.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 9 minutes.
Be prepared for the call as Frigidaire Canada may ask you for the following information to identify you as a customer: address or zip code, first and last name or email.
People call Frigidaire Canada mainly because of product/ service, return/ replace and staff.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
Contact Information
Frigidaire Canada Website:
Frigidaire Canada Help Center:
Other Info (opening hours):
CUSTOMER CARE
MON - FRI, 8:30AM - 8PM (EST)
Frigidaire Canada Customer Service Reviews
Customer service was unable to assist me and provide me with a quote for the piece that's damaged due to a defectively manufactured product. They will not provide a replacement for the damaged item.
Initially, I was told that there was a one-year warranty on the item.
However, when I called, I was told that there's only a six-month warranty for certain parts. There was poor communication and customer service.
Im having a problem with Fridgaire and Electrolux regarding my dish washer that only 2 ½ years old.
Here is a copy of the email sent to them with the photos of the problem.
Dear customer service Ive purchased my dishwasher on March 25, 2022 and delivered on April 5, 2022. Frigidaire
Model # FFCD2418US
Serial # TH2119****
We are only 2 adults using the dishwasher twice a week only.
We never put our pots and pans in the dishwasher, we only wash them by hand. Our request is regarding the racks in the product, especially the bottom one. They are rusted be on normal usage which is not normal for which the dishwasher is only 2 ½ years old. Our last dishwasher which we had for over 10 years, the racks started to rust after 8 years.
Ive talked to Joe at Frigidaire and got nowhere with them.
Im sending my proof of purchase and the photos so you could see for your self the issue the we are having with the racks.
Also you can see that the quality of the racks are of poor quality from your supplier.
Ill be looking forward in hearing back from you as soon as possible.
Here is a copy of their reply:
Hi, Good Day!
Thank you for contacting us and raising this concern.
I apologize for the inconvenience. Our team is diligently inspecting the product to ensure it meets the highest standards.
As a goodwill gesture, we would like to offer you a 10% discount on racks. If you wish to proceed, kindly contact our customer service line to place the order.
Thank you,
Best Regards
Customer service and the company lack ethics and fair judgment. We bought a new fridge from Frigidaire, which was not working properly and had a manufacturer's defect.
Upon contacting customer support, they said they agreed to provide a replacement but wouldn't remove the fridge doors to bring it into our unit. They demanded us to hire installers, otherwise they wouldn’t provide the replacement. I have attached screenshots for proof.
If you don't want to spend money on manufacturing defects, then do not buy any products from Electrolux or Frigidaire. Avoid purchasing products from Electrolux or Frigidaire.
How Good is Frigidaire Canada's Customer Service?
Summary of Frigidaire Canada Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Frigidaire Canada?
Product/ Service Question:
- “Freezer not working”
- “My upright freezer has stopped working.”
- “Water dispenser leaking”
Return/ Replace Question:
- “I had a repairman down to fix my fridge and it's on repairable he told me it would be replaced and I haven't heard from anyone on”
- “Have to replace Electronic stove control for the third time, since we purchased it 2016. Which is ridiculously expensive. Almost more than the stove cost itself!!What is fridigdairebgoing to do about it??”
- “Need to replace the circuit board on my stove”
Staff Question:
- “Unable to get service for order place over a week ago”
- “Service call”
- “Service required”
Request for Information Question:
- “Parts no contact back since May 1”
- “Need help troubleshooting why my stove doesn’t come up to programmed temperature or takes more than an hour to get up to 265”
- “Check on ordering correct item for my range”
Shipping and Delivery Question:
- “I didn't receive my order”
- “My order has not arrived”
Other Question:
- “Bought refrigerator 8 months old and stop cooling”
- “The fridge have ice was frozen. The vegetables frozen.”
- “Frigidaire refrigerator”
Compare Frigidaire Canada Customer Service To
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