Contact Frigidaire Canada Customer Service
Frigidaire Canada Phone Numbers and Emails
Toll-Free Number:
-
(800) 265-8352
Frigidaire Canada Email:
Frigidaire Canada Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Frigidaire Canada Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.
The best email to contact Frigidaire Canada is customerservice@frigidaire.com.
The best phone number to call Frigidaire Canada is 8002658352.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Frigidaire Canada Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.
The best email to contact Frigidaire Canada is customerservice@frigidaire.com.
The best phone number to call Frigidaire Canada is 8002658352.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Frigidaire Canada may ask you for the following information to identify you as a customer: email, phone number or address.
People call Frigidaire Canada mainly because of product/ service, return/ replace and staff.
Contact Information
Frigidaire Canada Website:
Frigidaire Canada Help Center:
Other Info (opening hours):
CUSTOMER CARE
MON - FRI, 8:30AM - 8PM (EST)
Frigidaire Canada Customer Service Reviews
Customer service and the company lack ethics and fair judgment. We bought a new fridge from Frigidaire, which was not working properly and had a manufacturer's defect.
Upon contacting customer support, they said they agreed to provide a replacement but wouldn't remove the fridge doors to bring it into our unit. They demanded us to hire installers, otherwise they wouldn’t provide the replacement. I have attached screenshots for proof.
If you don't want to spend money on manufacturing defects, then do not buy any products from Electrolux or Frigidaire. Avoid purchasing products from Electrolux or Frigidaire.
Terrible Service at Corporate and Store level they totally ignore you sucks
Frigidaire sucks
Terrible customer service
I hope this email finds you well. I'm writing to address a quality issue with the Electrolux dishwasher I purchased on October 25, 2022.
After just 8 months of use, rust has developed on the bottom rack.
Upon reaching out to customer service, the initial inquiry about whether the dishwasher was kept in the basement left me questioning the professionalism of the service team. Despite providing detailed explanations and sharing pictures of the rust issue, a ticket number for a service agent was provided and abruptly cancelled with an explanation that the problem wasn't covered by the warranty.
During our exchanges, I received unhelpful suggestions, including the notion that improper use might be causing the issue. However, with only two people in our household, it's clear we aren't overusing the dishwasher. As well, for a product meant to handle water exposure, rust after less than even a year of use is as expected as a gas leak in an oxygen tnak.
After four months of correspondence, I was provided with DIY instructions to fix the rusty dishwasher, which is unacceptable given the significant cost of the appliance.
I firmly believe that rust inside the dishwasher is a manufacturing failure, not a cosmetic issue.
Washing dishes in a rusty dishwasher is undesirable and raises health concerns. While I understand this is not the most expensive model, basic quality standards should be maintained, even for more affordable products.
I value the reputation of Electrolux, a well-known company in Europe, and question the apparent difference in quality standards for North America.
I've investigated customer reports on various websites, revealing persistent complaints about rusty racks without resolution. I sincerely hope you can assist in addressing my concerns and finding a satisfactory resolution.
Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
How Good is Frigidaire Canada's Customer Service?
Summary of Frigidaire Canada Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Frigidaire Canada?
Product/ Service Question:
- “Register product”
- “My frigaire ice maker and water dispenser isn't working”
- “Broken fridge---no repair happening”
Staff Question:
- “Service call”
- “Service required”
Return/ Replace Question:
- “Have to replace Electronic stove control for the third time, since we purchased it 2016. Which is ridiculously expensive. Almost more than the stove cost itself!!What is fridigdairebgoing to do about it??”
- “Need to replace the circuit board on my stove”
- “Replacement part”
Shipping and Delivery Question:
- “I didn't receive my order”
- “My order has not arrived”
Other Question:
- “Frigidaire dishwasher stops abruptly”
- “Portable air conditioner screeching”
- “Problem with fridge”
Compare Frigidaire Canada To
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